We get it: sometimes you make a mistake -- sometimes we do. Don't worry, we'll make it right.


Within 15 days of purchase, you can return any unused item for a full refund. After 15 days, but before 30 days, we can offer 100% in-store credit. Anything after 30 days requires prior confirmation. 

All items subject to return are done so at the discretion of the shipper. Postage is paid by the customer unless deemed as a manufacture defect or something was shipped by Fortis in error. 

If you have questions, please feel free to reach out before starting the RMA process.

Regards,
Team Fortis

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